With wildcards you add placeholders to notification text (SMS text, email subject and email body), which will be replaced with customer and appointment real data during sending.

For example, you may create template for Appointment Reminder with wildcards like this:

Hey, ##firstname##, you have an appointment at ##appointmenttime## ##appointmentdate##. Our address: ##locationstreetaddress##.
Your ##barbershopname##

You may create such templates for both Email and Text notifications.

The full list of supported wildcards:
##firstname## - Customer first name
##lastname## - Customer last name
##customerphone## - Customer phone
##customeremail## - Customer email
##customerbirthday## - Customer birthday
##barbershopname## - Name of your barbershop or salon
##barbershopemail## - Email of your barbershop or salon

Next wildcards may only be used in templates for appointments (Appointment Confirmation, Appointment Reminder, Appointment Update, Appointment Cancel):
##appointmentdate## - Appointment date
##appointmenttime## - Time of the appointment
##locationcity## - City of appointment location
##locationstreetaddress## - Street address of appointment location
##locationphone## - Phone number of appointment location
##locationzipcode## - Zip Code of of appointment location
##barberfirstname## - First name of the barber booked by appointment
##barberlastname## - Last name of the barber booked by appointment
##barberjobtitle## - Job title of the barber booked by appointment
##servicename## - Name of the service booked by appointment
##serviceduration## - Duration of the service booked by appointment
##serviceprice## - Price of the service booked by appointment

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